TURNAROUND IS CURRENTLY AT 10-14 DAYS FOR ALL ORDERS.
TURNAROUND IS CURRENTLY AT 10-14 DAYS FOR ALL ORDERS.
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FAQ'S

PRODUCT

CAN I ORDER A DIFFERENT SIZED FRAME?

At present we only offer 20" x 16" frames (to fit A3 prints). These days most medals are HUGE (and getting bigger too!) so they are best suited to the size we use.

CAN I ORDER A PRINT WITHOUT A FRAME?

We do not offer this service at present.

HOW LONG WILL MY ORDER TAKE?

We aim to ship your product within 7 to 10 days, but sometimes we are even quicker.

CAN I PRE-ORDER FOR WHEN MY FRIEND FINISHES?

Yes. We have gift vouchers available in our store with various denominations.


LOCATION

WHERE ARE YOU LOCATED?


PB Prints is based in WEYMOUTH, DORSET (not Poundbury, Dorchester!) and operates from online only. We DO NOT currently have a retail premises.

CAN I COME AND HAVE A LOOK AT SOME DESIGNS?

At present no. We have plans to have a studio for this to happen in the near future though. This will be by appointment only.


POSTAGE & SHIPPING

DO YOU OFFER COMBINED POSTAGE?

Not at present. All products are sent individually to reduce damages during transit.

CAN I COLLECT IN PERSON?

Yes you can. We are situated in Weymouth, Dorset. Please email us at sales@pbprints.co.uk to discuss this.

WHAT IF MY FRAME IS DAMAGED?

Please see our Returns Policy here.


DISCOUNT

DO YOU OFFER DISCOUNT FOR BULK ORDERS?


From time to time we announce discount codes for things such as this. Please keep checking the website and our social media outlets for these.

DO YOU OFFER DISCOUNT TO LOCAL RUNNING CLUBS?

Yes. Please get your clubs chairman to contact us at RJ@pbprints.co.uk.